QUALITY MANAGEMENT (QM)
MANAGEMENT HANDBOOK (MH)

DDD Security®
DDD Security® Service
DDD Security® Academy
DDD Security® Donato De Dominicis
Headquarters / Administration
Karlstr. 38
72488 Sigmaringen
Academy / Training Center
Karlstr. 38
72488 Sigmaringen
Contact
Phone: 07571 - 741843
fax: 07571 - 741844
Mobile: 0172 - 4658503
Internet:
www.dddsecurity.de
E-Mail:
info@dddsecurity.de
Creator: Donato De Dominicis
Rights to DIN 34 are to be observed.
The quality management of DDD Security ® Security Services provides the necessary conditions to guarantee our customers at any time, a consistently high quality of services offered.
The high standards of our services, we can only ensure the continuous improvement of our internal work processes. Besides the work processes in our company, cooperation plays with our customers and external service providers an important role.
Our aim is only to increase the efficiency, in particular the continuous improvement of our work and individual business processes.
Quality Management is our opinion does not necessarily lead to a higher-quality results of the performance of a service provider, but rather can only be used as a control unit for the achievement of the defined quality standards. With all employees of our company we are constantly working to maintain the already achieved quality and the respect of their own targets for the optimization of individual processes.
This document is the property of DDD Security ®. It is confidential and may not without the express written permission is not be reproduced, copied or disclosed to unauthorized persons.
1 Company guidelines and management
To ensure that our security services and our training in the framework of the Security Academy to its demands to meet our customers in mind, participants and clients, we have summarized our structure and organization in a management system and described in the management documentation. The system is designed so comprehensive that all legal requirements, including safety, the requirements of DIN EN ISO 9001:2008 and also the AZWV are met. This management guide describes the management system of DDD Security ®, ensuring the implementation of corporate policy of the company at all levels.
Our system will ensure that all business processes are planned throughout, controlled and monitored and that therefore the quality capability of the entire company and all employees is always guaranteed. In addition to meeting customer requirements stipulated by the continuous improvement of the management system is a central part of the objectives of the company. These goals are annually communicated to all employees of the company. p>
Statement of Obligation and Scope
The release and release of the management system with the documentation management, management manual, process manuals and all other documents of the company DDD Security ® documentation is enacted.
This is the immediate and firm commitment for the management and all employees of the Company to implement all relevant requirements of laws, regulations, policies, procedures and responsibilities.
Buchheim, 30 December 2008
DDD Security Management ®
Donato De Dominicis
(First Edition, December 30, 2008)
2 Company, company profile
Our company consists of the two main business areas:
"DDD Security ® Academy " and "DDD Security ® Service
As part of the DDD Security ® Academy we conduct education and training
in the security industry by:
• education and training to Certified Protection and safety expert
(with a degree IHK)
• Preparing for the proficiency examination in accordance. Industrial Code § 34a (with a degree of IHK)
• detective training (with a degree IHK)
• Event and Event Management (with a degree IHK)
• education and training as a specialist in security and safety
(with a degree IHK)
• Weapons proficiency training
• safety specialist acc. Industrial Code § 34a (with completion of the Chamber of Commerce) p>
The DDD Security Services serves customers with security services:
• Personal protection
• personal service
• plant- & physical protection
• Event security
• Passenger and admission control in accordance with the Youth Protection Act
• patrols
• City patrol
• Cash-in-Transit
• Baggage and personal checks
• Guarding of industrial and military installations
• Security of Nuclear Power Plants - Particular requirements
on the Physical Protection Service in nuclear facilities
• Fire stations
• store detective
• Security checks at airports (baggage and passenger controls) p>
DDD Security ® was founded on 27/05/2006 by Donato De Dominicis.
• 27/05/2006 Business registration of DDD Security ® in sigmaringen
• Beginning in the event security, various hall events, marquee events, open-air
• 16/05/2007 exception to the prohibition of driving permit free of weapons at public events acc. Weapons Act § 42 of all employees
• VIP services of various personalities
• 04/22/2008 weapons proficiency examination of all employees were in the PSG Meßkirch
01/06/2008 • Public Outreach / City patrol / patrol duty
27/08/2008 • Permission to training expertise to 34a
• implementation of the training preparation for examination 34a
• 01.11.2008 physical protection of various companies
• 2009 certification of the company according to DIN EN ISO 9001:2008 and AZWV
• 2009 Training / preparation of various educational institutions such as army / Arbeitsamt
Successful event and for our teachers to ensure quality and verify the results.